Legislation Details

File #: 26-479    Version: 1
Type: Consent Agenda Status: Agenda Ready
File created: 8/3/2026 In control: Board of Commissioners
On agenda: 8/17/2026 Final action:
Title: Contract Renewal - Computer Aided Dispatch Software
Attachments: 1. Amendment
Date Ver.Action ByActionResultAction DetailsMeeting DetailsVideo
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Contract Renewal - Computer Aided Dispatch Software

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INFORMATION CONTACT: 

Caleb Brackett, Emergency Communications, Director, 704-283-3790

ACTION REQUESTED:

Authorize the County Manager to negotiate and execute an agreement substantially consistent with this agenda item.

PRIOR BOARD ACTIONS:

December 7, 2020, Regular Meeting, Agenda Item #10 - The Board approved the original contract #6761 for an initial term of three years with three additional one-year renewal options

May 20, 2024, Regular Meeting, Agenda Item #24-338 - The Board approved the first one-year renewal option

July 14, 2025, Regular Meeting, Agenda Item #25-441 - The Board approved the second one-year renewal option

BACKGROUND:

The Emergency Communications Department has utilized the contractual services of CentralSquare Technologies, LLC for Computer Aided Dispatch and Records Management Software services since 2008. In 2020, the Department received sole-source Board approval in accordance with standardization for a three-year agreement with three one-year renewal options. The contractor has been effective and efficient in meeting our service needs, and we are requesting to exercise the third of the three one-year renewal options to the contract.

FINANCIAL IMPACT: 

The anticipated cost for this service is $448,634.15 and is budgeted accordingly for FY2027.