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File #: 25-703    Version: 1
Type: Consent Agenda Status: Agenda Ready
File created: 11/3/2025 In control: Board of Commissioners
On agenda: 11/17/2025 Final action:
Title: Contract - Phone System Upgrade
Attachments: 1. Agreement
Date Ver.Action ByActionResultAction DetailsMeeting DetailsVideo
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Contract - Phone System Upgrade

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INFORMATION CONTACT: 

Jon Amelio, Information Technology, Director, 704-283-3533

ACTION REQUESTED:

Authorize the County Manager to 1) negotiate and execute an agreement substantially consistent with this agenda item, 2) exercise any renewal or extension term options set forth in the Agreement, and 3) terminate the Agreement if deemed in the best interest of the County, each in the County Manager's discretion.

PRIOR BOARD ACTIONS:

None.

BACKGROUND:

The Procurement Department partnered with Information Technology to issue Request for Proposals 2025-022 Union County Phone System Upgrade. On December 19, 2024, eighteen proposals were received and reviewed by an evaluation team in accordance with applicable evaluation criteria for this project. The top ranked six firms/vendors were invited to shortlist interview/presentations. As a result, the team requests approval to enter into a contract with the top scoring/ranked preferred offeror, Ring Central, Inc, to provide Cloud Phone services. This contract has an initial term of five years with three two-year renewal options at the sole discretion of the County and is subject to annual budget appropriation.

FINANCIAL IMPACT: 

The anticipated annual cost for this service is $271,958.40. Since this contract contains a five-year term with three two-year renewal options, a total of $2,991,542.40 is estimated to be spent. Funding is available in the adopted FY2026 budget with future expenditures subject to annual BOCC budget appropriation.