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Contract Renewal - Computer Aided Dispatch Software
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INFORMATION CONTACT:
Vicki Callicutt, Emergency Communications, Director, 704-283-3550
ACTION REQUESTED:
Authorize the County Manager to 1) negotiate and execute an agreement substantially consistent with this agenda item, 2) exercise any renewal or extension term options set forth in the Agreement, and 3) terminate the Agreement if deemed in the best interest of the County, each in the County Manager's discretion.
PRIOR BOARD ACTIONS:
1) December 7, 2020, Regular Meeting, Agenda Item #10 - The Board approved the original contract #6761 for an initial term of three years with three additional one-year renewal options.
2) May 20, 2024, Regular Meeting, Agenda Item #24-338 - The Board approved the first one-year renewal option.
BACKGROUND:
The Emergency Communications Department has utilized the contractual services of CentralSquare Technologies, LLC, for Computer Aided Dispatch and Records Management Software services since 2008. In 2020, the Department received sole-source Board approval in accordance with standardization for a three-year agreement with three one-year renewal options. The contractor has been effective and efficient in meeting our service needs, and we are requesting to exercise the second of the three one-year renewal options to the contract.
FINANCIAL IMPACT:
The anticipated annual cost for this service is $419,316.72 and is budgeted accordingly for FY2026.