TITLE:title
Contract Renewal - Interpreting Services
body
INFORMATION CONTACT:
Dennis Joyner, Human Services Agency - Public Health, Director, 704-296-4801
ACTION REQUESTED:
Authorize the County Manager to 1) negotiate and execute an agreement substantially consistent with this agenda item, 2) exercise any renewal or extension term options set forth in the Agreement, and 3) terminate the Agreement if deemed in the best interest of the County, each in the County Manager's discretion.
PRIOR BOARD ACTIONS:
November 6, 2023, Regular Meeting, Agenda Item # 23-738 - Approved
BACKGROUND:
Language interpreter services are a necessary component of the work of the Human Services Agency and supports our compliance with Title VI of the Civil Rights Act of 1964. The Agency utilizes services from AMN Healthcare Language services to provide on-demand video remote interpreting (VRI) for American Sign Language (ASL) and selected spoken languages, as well as over-the-phone interpreting (OPI) for selected languages with live language interpreters. We are seeking approval to continue the services under this contract.
The Department of Public health has utilized the contractual services of AMN Healthcare Language Services for healthcare language services since January 2017. AMN Healthcare Language Services has been effective and efficient in meeting our service needs, and we are requesting to continue this service for an additional one year term.
FINANCIAL IMPACT:
The anticipated annual cost for this service is $150,000.00 and is budgeted accordingly for FY2025.