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Contract Renewal - Custom Mobile App
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INFORMATION CONTACT:
Dorothy Thomas, Union County Sheriff's Office, Public Safety Finance Administrator, 704-283-3578
ACTION REQUESTED:
Authorize the County Manager to 1) negotiate and execute an agreement substantially consistent with this agenda item, 2) exercise any renewal or extension term options set forth in the Agreement, and 3) terminate the Agreement if deemed in the best interest of the County, each in the County Manager's discretion.
PRIOR BOARD ACTIONS:
None.
BACKGROUND:
The Union County Sheriff's Office (UCSO) smartphone application has proven to be an invaluable tool in our agency's commitment to enhancing public safety and keeping the community informed. With over 22,000 dedicated users, the app plays a critical role in our communication strategy, allowing us to disseminate essential information quickly and effectively to a broad audience. Our current reach extends to an average of 150,000-250,000 individuals weekly, enabling the UCSO to connect with our community on an unprecedented scale and ensuring that urgent updates and resources are accessible to all residents. The UCSO app facilitates a wide range of services and provides essential information in one easy-to-navigate platform. App users can access real-time traffic updates, locate registered sex offenders, find inmate information, browse adoptable animals, and access rehabilitation and domestic violence resources. Additionally, the app provides timely news releases, emergency notifications, and employment opportunities within the Sheriff's Office, offering a comprehensive suite of services that meet the diverse needs of our residents. Our app is continuously updated and refined based on user feedback, and we have received overwhelmingly positive responses from the community. This adaptability ensures that the app remains relevant, responsive, and highly effective as a tool for public engagement and safety. Maintaining funding for th...
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