TITLE:title
Contract - Childcare Subsidy Eligibility
body
INFORMATION CONTACT:
Ashley Lantz, Social Services, Director, 704-296-4380
ACTION REQUESTED:
Authorize the County Manager to 1) negotiate and execute an agreement substantially consistent with this agenda item, 2) exercise any renewal or extension term options set forth in the Agreement, and 3) terminate the Agreement if deemed in the best interest of the County, each in the County Manager's discretion.
PRIOR BOARD ACTIONS:
None.
BACKGROUND:
Union County Department of Social Services is privatizing Childcare Subsidy Eligibility Services in an effort to recognize cost savings to the county and open a DSS call center. As part of the state's Franklin V Kinley settlement, all counties are required to meet certain mandates regarding Medicaid calls from our community. If the new mandated protocols are not met, it has the potential to cause a significant financial impact to the county. By utilizing our current Childcare Subsidy Eligibility Staff to create a call center, we will be able to maintain performance measures and receive, on average, 62.5% reimbursement for these positions. This contract will be funded with Smart Start grant funds, state funds, and county funds.
The Procurement Department partnered with Social Services to issue a Request for Proposal #2023-079 - Childcare Subsidy Eligibility Services . On August 8, 2023, two proposals were received and reviewed by an evaluation team in accordance with applicable evaluation criteria for this project. As a result, the team requests approval to enter into a contract with the top scoring/ranked preferred offeror, MetrixIQ, to provide Childcare Subsidy Eligibility services. This contract has an initial term of three years with two, one-year renewal options at the sole discretion of the County and is subject to annual budget appropriation.
FINANCIAL IMPACT:
The anticipated annual cost for this service is $486,360. Since this contract contains an initia...
Click here for full text